Frequently Asked Questions
You can then expect to receive your garment bag(s) within 1 -2 business days after signing up. We also have welcome kits at the concierge desk with temporary bags inside. Remember to include your name and number inside the bag with your first order.
Once you have placed your order online, drop your bag off with your concierge to be picked up by Fabricare Center.
All cleaning is done by Fabricare Center at our facility in Sandy Springs, GA.
When placing your order online, you will be prompted to enter any cleaning instructions you would like to request. This can include special instructions and alteration requests.
Once your order is received at our facility a Fabricare Center team member will enter your items into your clothes tracker. By logging into your account you can view the status of your items and expected delivery date.
Enter your preferred card into your secure account during signup and you're ready to go! We will charge you for your service the days your items are scheduled to be delivered.
Reach out to our dedicated support team by calling 770-396-5325, emailing firstname.lastname@example.org or texting 678-539-6811.
We clean everything from everyday attire to wedding gowns including:
Couture garments, comforters, drapes, area rugs, patio cushions, wash and fold laundry, suede and leather.