Today we are going to take a look at the two most popular delivery dry cleaning brands in metro Atlanta. One is the big name on the block. With franchises in over a dozen cities and a recognizable logo. The other is local classic. With over 40 years in the dry cleaning business.
At first glance there are some major differences between the two brands. But what about the services? Let’s take a look at some of the key features and what offerings each of the brands provide to their customers.
Tide Cleaners vs Fabricare Center Cleaners – Atlanta Dry Cleaning
| Options | Tide Cleaners | Fabricare Center Cleaners |
| Free Pickup & Delivery | No | Yes |
| Does their Own Cleaning | No. Tide drops your clothes off at one of their independently owned franchisee or the cheapest available cleaner. This can be a different location each time and there is no over site quality control from anyone at Tide. | Yes. All of cleaning is done onsite at Fabricare Center’s owned factory in Sandy Springs. |
| Highest Rated Cleaners | No. Tide Cleaners currently does not list a “location” in google to receive reviews. And their yelp reviews are 2.5 stars or lower for every Atlanta location. | Yes. Fabricare Center is on Google reviews. And is metro Atlanta’s highest rated cleaners. |
| Mobile App | Yes | Yes |
| Phone & In-Person Customer Support | No. Tides general customer support will not be at the same location or have been involved in cleaning your clothes | Yes. You can call or visit Fabricare Center during business hours. |
| 100% Satisfaction Guarantee | No | Yes |
| Family Owned & Operated | No. Your clothes will be cleaned by a privately owned franchisee or another facility that offers the cheapest rates. | Yes. They been family owned and operated for over 40 years. |
Conclusion
It has come to my attention after writing this that Tide Cleaners (who also owned PressBox) has closed its Atlanta cleaning locations and now not listing any Metro Atlanta dry cleaning facilities on their website. It seems as though between the bad reviews and pandemic that they could not survive.
That said, Tide Cleaners is still operating lockers at many office and residential buildings. These “Tide” boxes are not serviced or cleaned by Tide Cleaners. Another company is servicing them under the Tide name. So where are your clothes really going?
On the other hand, Fabricare Center Cleaners has been in business in the Atlanta area for 40+ years, are Atlanta’s highest rated cleaners, and do all of their own cleaning at their own facility.
Which service would you trust more?